John Westfield is a results-driven technology services industry leader with more than 32 years of expertise in commercial sourcing, service delivery, advisory, and digital business strategy across Fortune 500 industries and markets. He leverages practical consulting and operations experience to tailor an approach to his client’s unique environment and to achieve business-enabling technology, financial, operational, and client satisfaction objectives for transformational engagements. John is a thought leader in his field. He has published numerous articles and frequently conducts keynote speaking engagements on relevant topics regarding consumer services, travel, transportation, hospitality, retail, and the CPG industries.