How service providers need to integrate with client IT operating models, particularly where they are using more modern delivery methods such as DevOps, Agile and Product-oriented Delivery. We’ll discuss some common questions we hear from client organizations such as:

• How will product teams work in an agile way when distributed across locations and time zones?
• Where is the segregation of responsibility between infrastructure and DevOps teams?
• How do enabling capabilities such as infrastructure operations, security operations and IT Service Management work with multi-speed DevOps or Product teams?
• How can we drive persistence into product teams using managed service providers?
• How can we leverage our service provider partners to transform without being locked into a long term or even permanent engagement?