B2: Fitting into the Modern Adaptive IT Operation
Date & Time
Tuesday, October 5, 2021, 11:15 AM - 11:45 AM

How service providers need to integrate with client IT operating models, particularly where they are using more modern delivery methods such as DevOps, Agile and Product-oriented Delivery. We’ll discuss some common questions we hear from client organizations such as:

  • How will product teams work in an agile way when distributed across locations and time zones?
  • Where is the segregation of responsibility between infrastructure and DevOps teams?
  • How do enabling capabilities such as infrastructure operations, security operations and IT Service Management work with multi-speed DevOps or Product teams?
  • How can we drive persistence into product teams using managed service providers?
  • How can we leverage our service provider partners to transform without being locked into a long term or even permanent engagement?
Location Name
Session Type
ISG Insights